Self Service Kiosks Would Help Tourists to Retrieve VAT

On Tuesday, the Federal Tax Authority (FTA) stated that self-service kiosks have been build up across all ports to enable tourists to reclaim Value Added Tax (VAT) when they leave the UAE. The kiosks are managed by Planet, the company enlisted by the FTA, to manage the system for the Tax Refunds for Tourists Scheme.

Khalid Al Bustani, FTA Director-General stated that the kiosks are important as tourists can recover VAT without the need to interact with employees. He mentioned that the kiosks are stationed at all exit ports included in the Tax Refund Scheme for Tourists, where tourists would be able to submit the tax invoices on their purchases, along with their passport and credit card, to reclaim VAT. 

There is no limit on the maximum amount, which can be retrieved if the said amount is shifted to the tourist’s credit card. However, in the event that the applicant pleas for a cash refund, then the maximum amount of AED10, 000 per day has been set.

Khalid even stated that the new service mirrors the nation’s obligation to continuously upgrade our services.

The new system comprises of integrated mechanisms to link retail stores registered with the authority and those wishing to register for the Tax Refunds for Tourists Scheme, joining them to the UAE’s ports of entry.

This, in turn, would allow tourists to apply for tax refunds on their purchases via the system, which functions on the latest technology, in case they are worthy to reclaim VAT as per the terms and yardstick mentioned in Cabinet Decision No. (41) and FTA Decisions No. (1) and (2) of 2018.